While buying, make sure you are surfing the correct website: if you are in Hungary but are browsing IMPERIAL ITALY you will not be able to complete the order. In this case you should select IMPERIAL HUNGARY in the footer.

The shipping cost is 14,90€ for all orders under 150,00€. You can indicate an address in the country where you made the purchase or select a UPS Access Point (a choice which also reduces the environmental impact of delivery). Shipping is free if you choose to collect your order at one of our stores indicated in the Flagship Stores section. Your order will be packaged and handed over to the courier within 3-5 working days after receiving the order confirmation via email. During sales periods and promotions, delivery times may be longer than usual. The delivery will be made approximately 5-7 working days after the finalisation of the order . UPS is Imperial 's courier of choice.

We ask you to check that the delivery address is correct: it won't be possible to modify it once the order is completed, unless you contact the courier (UPS) directly.
You will be sent your "tracking number" by email. With that, you can verify the status of your shipping with UPS.
You will be able to check on your order status from "My orders", in the "My account" section of Imperial 's website, once you have logged in with your username and password.